Will removing the scratch pad damage my wall, and how can I remove it safely?

On hard surfaces such as glass, tile, or wood, removal is safe. Before detaching, it is recommended to gently heat the adhesive with a hair dryer on a low setting for about 20–30 seconds and peel it off slowly and evenly.

Why does the scratching mat come with a smell?

The vinegar-like or grassy smell is the natural scent of sisal fiber, which can build up during shipping. Simply place the mat in open air for a few days and the smell will fade.

What if my cat doesn’t scratch it?

Sprinkle some catnip or use catnip spray to attract your cat. Most cats adapt quickly.

The sisal mat arrived curled, what should I do?

Simply lay it flat and press it with a heavy object for a while. It will return to shape.

Why are there small fibers shedding from the mat?

Sisal is a natural fiber, so some shedding is normal when new. This is harmless and will reduce after regular use.

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